What this policy covers
How does Blue Eagle Infotech collect information from you?
Blue Eagle Infotech collects information from you when you send it to Blue Eagle Infotech directly by filling out forms on Blue Eagle Infotech' Website (including any application you may make for Services or the Software), corresponding with Blue Eagle Infotech by e-mail, writing to Blue Eagle Infotech by post, or speaking to Blue Eagle Infotech by telephone. Blue Eagle Infotech also collects information from you when you browse the Website and use the Software, as set out in detail below. Some of the methods Blue Eagle Infotech use to collect data are automated and will take effect automatically as you navigate the Website and/or use the Software.
What information does Blue Eagle Infotech collect?
Personal information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person ("Personal Information").
Blue Eagle Infotech may collect the following Personal Information from you: name, address, telephone number, postal address, e-mail address, IP address, information about the type of browser you use, your operating system, the screen resolution of your browser, your ISP, which pages you view on the Website and the time and duration of your visits to the Website, credit card number (in the case of direct customers) and, if applicable, company name, postal address, telephone number, e-mail address, credit card number or tax ID number as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organisation.
If you communicate with Blue Eagle Infotech, Blue Eagle Infotech may collect information relating to that communication whether it takes the form of e-mail, letter, forum posting, testimonials or any other form of communication between you and Blue Eagle Infotech or submitted by you to the Website (collectively, "User Communications").
If you use one of Blue Eagle Infotech' software products such as Blue Eagle Infotech' proprietary E-commerce Solution, Blue Eagle Infotech may collect certain information concerning such software and concerning the server upon which the software operates. This information includes without limitation: (a) the licensed or unlicensed status of the software; (b) the source from which the license for the software was obtained (i.e., Blue Eagle Infotech or a Blue Eagle Infotech affiliate); or (c) information about the server upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server ((a) through (c) collectively, "Server Information")). Additionally, "Server Information" may also include information collected by Blue Eagle Infotech from time to time concerning which features of the software are most often used in order to improve and make adjustments to the software; and information collected from you by Blue Eagle Infotech in the event that you request technical support services including without limitation, IP addresses, usernames and passwords necessary to login to SSH, the root directory of the server upon which you installed the Blue Eagle Infotech software and any affected accounts including email accounts, MySQL accounts and other accounts.
Blue Eagle Infotech also collects data in a form that does not, on its own, permit direct association with any specific individual. Blue Eagle Infotech may collect, use, transfer, and disclose non-personal information for any purpose.
How does Blue Eagle Infotech use and store the information it collects?
As a general matter, Blue Eagle Infotech may use the Personal Information you disclose to Blue Eagle Infotech to improve and provide the Website, the Services and Blue Eagle Infotech' other products and services, and for the specific purpose that you gave Blue Eagle Infotech your Personal Information. More specific details on how Blue Eagle Infotech use your information follows below.
Blue Eagle Infotech may use Personal Information to create and authenticate your account, to process transactions you request such as software license purchases in order to perform any contract you have entered into with Blue Eagle Infotech, to provide you with the customer and technical support and to communicate with you about your account and Blue Eagle Infotech' products and services.
The Personal Information you provide to Blue Eagle Infotech allows Blue Eagle Infotech to provide you with the newsletters and mailing lists that you have signed up for with Blue Eagle Infotech. If you do not want to be on Blue Eagle Infotech' mailing list, you can opt-out at any time.
Blue Eagle Infotech may also use Personal Information to offer, market or advertise to you Blue Eagle Infotech products and services. While such Blue Eagle Infotech products and services may reference, incorporate or include third-party products and services, Blue Eagle Infotech will not use your Personal Information to independently offer, market or advertise third-party products and services unless Blue Eagle Infotech first obtains your consent to do so.
From time to time, Blue Eagle Infotech may use your Personal Information to send important notices, such as important product updates and communications about purchases as well as changes to Blue Eagle Infotech' terms, conditions, and policies. Because this information is important for your interaction with Blue Eagle Infotech you may not opt-out of receiving these communications.
Where you consent to Blue Eagle Infotech doing so, Blue Eagle Infotech may use your Personal Information to send you direct marketing communications. Should you ever choose to 'opt-out' of receiving such communications Blue Eagle Infotech may retain your Personal Information on file to ensure that Blue Eagle Infotech does not continue to target you with communications of the type that you have asked Blue Eagle Infotech to cease sending to you.
In accordance with established policies and procedures, Blue Eagle Infotech will periodically destroy or erase any Personal Information that is no longer needed.
Blue Eagle Infotech may use User Communications in the same way as Blue Eagle Infotech uses Personal Information. If you communicate with Blue Eagle Infotech for a particular purpose, Blue Eagle Infotech may use your User Communications for that purpose. For example, if you contact Blue Eagle Infotech for technical support, Blue Eagle Infotech may use your communications to provide technical support to you.
Blue Eagle Infotech may use Server Information to provide you with technical support services and to maintain, evaluate, improve and provide Blue Eagle Infotech products and services. Blue Eagle Infotech may also use such information to investigate unlicensed (and therefore unauthorised) uses of Blue Eagle Infotech' software.
How does Blue Eagle Infotech disclose the Personal Information it collects?
Blue Eagle Infotech cannot be responsible for protecting your Personal Information if you share such information in publicly available sections of the Website such as the user forums or testimonials section. You should use your own judgment in disclosing this information on the Website.
Blue Eagle Infotech may share your Personal Information with third parties as permitted or required by applicable law, by a court order or by another judicial or governmental request. Blue Eagle Infotech may also disclose your Personal Information if Blue Eagle Infotech determines that such disclosure is necessary to protect Blue Eagle Infotech's rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Blue Eagle Infotech's Terms of Service or other Blue Eagle Infotech agreements, or as otherwise required by applicable law. Where this is the case Blue Eagle Infotech will endeavour to give you notice of such disclosures, to the extent that Blue Eagle Infotech is lawfully permitted to do so.
Blue Eagle Infotech may disclose your Personal Information to affiliated third parties that assist Blue Eagle Infotech in providing maintaining, evaluating, improving and providing the Website, the Services and any other Blue Eagle Infotech products and services. Blue Eagle Infotech may disclose your Personal Information to affiliated third parties for the purposes of offering, marketing or advertising Blue Eagle Infotech products and services to you (such Blue Eagle Infotech products and services may reference, incorporate or include third-party products and services). In such an event, Blue Eagle Infotech will take reasonable measures to prevent such affiliated third parties from using your Personal Information for other purposes.
Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data. Blue Eagle Infotech uses the following types of cookies:
- Strictly necessary: These cookies enable Blue Eagle Infotech' Website to function correctly and deliver the services and products you have requested.
Your cookie choices
For more information about what cookies are and your rights to control cookies, please visit the third party educational resource www.allaboutcookies.org.
How does Blue Eagle Infotech protect Personal Information and other information about you?
You are responsible for maintaining your account's security.
Information and access to your Personal Information
Based on what you have told Blue Eagle Infotech, Blue Eagle Infotech try to ensure that your contact information and preferences are accurate, complete, and up to date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing concerning your Personal Information or to object to the processing as well as the right to data portability. Blue Eagle Infotech will comply with erasure requests as long as Blue Eagle Infotech is not required to retain the Personal Information by law and does not need to retain it for its legitimate business purposes. Blue Eagle Infotech may decline to process requests that are frivolous/vexatious, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing privacy@Blue Eagle Infotech.com.
As a Data Subject, you have a number of rights in relation to your Personal Information. These include your rights:
- To have Blue Eagle Infotech rectify Personal Information which Blue Eagle Infotech hold about you that is inaccurate;
- To have Blue Eagle Infotech erase Personal Information which relates to you if it is no longer necessary for Blue Eagle Infotech to continue to process it, or if Blue Eagle Infotech have no lawful basis to store, process or retain it (though Blue Eagle Infotech do have rights to refuse these requests in certain situations);
- To object to Blue Eagle Infotech processing your Personal Information;
- To be informed about the existence of any automated decision making and profiling of your Personal Information, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you;
- To have Blue Eagle Infotech provide you with a copy of your Personal Information for transfer to an alternative provider of similar services.
Should you ever wish to exercise one or more of these rights you should contact Blue Eagle Infotech at privacy@Blue Eagle Infotech.com.
Blue Eagle Infotech' Website may, from time to time, contain links to and from the websites of Blue Eagle Infotech' partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Blue Eagle Infotech does not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.